The second-hand marketplace Shoppers Voice Frustration Regarding Sizing Modifications
Shoppers are voicing their frustration due to a modification that led to items being listed as the wrong size.
The popular resale platform has revised its sizing categories for female and kids' apparel without notifying all users about the change.
Online Platforms Backlash
Many shoppers and sellers are posting online claiming that product pages now present a modified sizing category versus the original listing due to the recalibration.
The platform stated the revised method more closely matches similar services.
The platform has recommended to examine their items and update the measurements by hand if necessary, resulting in member annoyance.
Measurement Approach Updates
Before the change, the sizing featured a single numeric size and a letter, such as S/8 or M/10.
The new system has a letter and a range like S/UK 8-10.
For certain items, the measurements have been reclassified - for example a size L was formerly size 12 but is now a UK 16-18.
Shopper Accounts
Frankie Bridger, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
A different member, located in Scotland, said garments she listed with size 14 tags were appearing on the platform as measurements 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she said.
Manual Updates
A different user, located in England, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".
"For me this is particularly frustrating, since I have chronic health issues and platform income has been essential after experiencing income reduction," she stated.
Marketplace Information
The service features exceeding 100 million shoppers, comprising 18 million UK members.
It has become a favored option compared to resale services such as eBay and Depop.
This represents another occasion that an unexpected update on the platform has faced criticism: last year, the service retracted a modification to its shipping options due to shopper criticism.
